FAQ
Frequently Asked Questions
About Rockin Rodeo Mom
What is Rockin' Rodeo Mom?
Rockin' Rodeo Mom is a western-inspired boutique offering cowhide handbags, leather accessories, custom-branded items, and unique gifts with authentic western style.
Are your products handmade?
Many of our items are handcrafted or finished by hand, especially our cowhide and leather products. Because natural materials are used, each piece is truly one of a kind.
Cowhide & Leather Products
Will my item look exactly like the photo?
No two cowhides are the same. Variations in color, pattern, and texture are part of what makes each piece special. Your item will be similar in style and color family but unique to you.
What kind of leather and cowhide do you use?
We use genuine cowhide and quality leather selected for durability, character, and western authenticity.
How do I care for my cowhide or leather item?
- Avoid excessive moisture
- Store away from direct sunlight
- Spot clean with a dry or lightly damp cloth
- Do not machine wash
With proper care, your item will age beautifully over time.
Custom-Branded Items
Do you offer custom branding or personalization?
Yes! Select items can be custom-branded, making them perfect for gifts, events, businesses, or personal use. We do the custom branding ourselves on our ranch.
How is branding done on cowhide?
Branding is typically heat-pressed or stamped into the hide. This process creates a permanent, rustic mark that enhances the western character of the item.
Can I return a custom or branded item?
Custom and personalized items are final sale unless there is a defect or error on our part.
Ordering & Shipping
How long does it take to process my order?
In-stock items typically ship within two business days. Custom-branded items may take longer due to production time.
Do you ship within the U.S.?
Yes, we ship throughout the United States. Shipping rates and timelines are shown at checkout.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive a tracking number via email.
Returns & Exchanges
Please refer to our Return & Refund Policy.
Gifts & Volume Discounts
Are your products good for gifts?
Absolutely. Our cowhide purses, bag charms, key rings, and custom-branded items make thoughtful, unique gifts—especially for anyone who loves western style.
They're perfect for birthdays, graduation, Mother's Day, Father's Day, Christmas, weddings, anniversaries, business gifts, and more.
Do you offer bulk or volume pricing?
If you have an event or other need for a large order, please contact us before ordering.
Customer Support
How can I contact you?
You can reach us through the contact form on our website. We aim to respond as quickly as possible during business hours.
Do you offer local pickup?
Not at this time.